Group of girls in the playground playing with a parachute

The aim of the Compass Phoenix service is to improve outcomes for children and young people in relation to their emotional wellbeing and mental health by strengthening the range of mental health support available to children and young people.

We offer:

  • One-to-one or group work support and interventions for children and young people aged 9-19 (and up to 25 for those with special educational needs or disabilities) who are experiencing mild to moderate mental health difficulties.
  • Support to schools to develop a whole school approach in relation to emotional wellbeing and mental health through the delivery of training.
  • Professional Consultation to school and college staff, providing advice and guidance on emotional wellbeing and mental health to help make sure that children and young people get the right support at the right time in the right place.
  • Our BUZZ US text messaging service.

Our dedicated team help young people to make sustainable lifestyle changes in order to improve their long-term health, resilience and emotional wellbeing, reduce risk to themselves and others and equip them to reach their potential.

We also work with school and college staff to build their confidence and knowledge of approaches to support the emotional and mental health needs of the children and young people.

How the service can help you

If you are starting to struggle with your mental health, then our caring and dedicated team can meet you face-to-face or we can support you on the phone or by an online video call.

We use ‘talking therapies’ (sometimes called ‘therapeutic interventions’) designed to help you cope and to understand your particular issues. We can also suggest useful ways family members and others close to you might be able to support you at home – but this is something we would talk to you about first.

How you can get support if you’re a child or young person

You can speak to someone from Compass Phoenix by ringing us on 01904 661916 or on our Freephone number 0800 008 7452.

If you are a young person wanting to make a self-referral, please download our Request for Support form, then email the completed form to

Learn about our BUZZ US text messaging service.…

Referrals from parents or carers

We operate an open referral system which means that as well as taking self-referrals we also take referrals from parents and carers. Download our Request for Support form then email the completed form to

Download: Parental Request for Support form